Frequently asked questions
We’ve gathered all common pre-booking questions. Didn’t find your answer? Message us — we’ll reply within minutes during working hours.
Questions and answers
Passport or ID card, driving licence with at least 2 years’ experience, and tax ID. Foreigners — international driving licence and passport.
Yes. The deposit ranges from $400 to $4,000 depending on the car. You pay it when you pick up the car (card or cash), and we return it when you bring the car back with no damage and no fines. If you’d rather not pay a deposit, choose the 'No deposit' option when booking: +35% to the rate, from 3 days, age 25+.
Two offers, both until 30 November: −15% on BMW 3 G20 and Audi A6 C8 for any booking and −10% on first booking via website for other cars. Discounts do not combine and apply automatically — you see old and new price, no code needed.
Yes, for most cars. Tell us when booking and we prepare the Green Card and a power of attorney. Cross-border trips are agreed individually.
Full insurance (CASCO) and third-party liability, maintenance, seasonal tyres, support during the rental, and 300 km daily mileage. Fuel not included.
Rates decrease automatically: 4–10 days, 11–25 days, and 26+ days have separate prices. The longer the rental, the cheaper the daily rate.
Yes. Free cancellation up to 24 hours before delivery. Dates can be changed anytime if the car is available.
From 20 years old with at least 2 years’ driving experience. For some premium and exclusive cars, age from 23–25 years; the manager will confirm when booking.
Yes. A foreign passport and a driver’s licence with Latin characters or an international driving permit (IDP) are required. Deposit and all terms are the same as for Ukrainian citizens.
Select a car in the catalogue, specify dates and delivery location, and leave your contact details. A manager will confirm your booking within 15 minutes during working hours and send details via messenger.
For most bookings, no: payment is on vehicle collection. For some cars, holidays, or long terms, the manager may request a small prepayment, which counts towards the price.
By Visa or Mastercard, in cash at handover, or by bank transfer against an invoice (handy for sole traders). Prices on the site are in dollars, with a switch for euros and hryvnias.
The deposit is paid when you pick up the car, by card or in cash: $400 to $4,000 depending on the car. We return it when you bring the car back with no damage and no fines. If there is damage, the repair cost is deducted from the deposit.
Yes. The booking form includes a 'No deposit' option — full insurance (CASCO) for +35% to the daily rate (exclusive +50%), minimum $15 per day for economy class. No deposit is paid then. Conditions: rental from 3 days, age 25+, driving experience 3+ years, driver must be the renter.
Two offers, both until 30 November: −15% on BMW 3 G20 and Audi A6 C8 for any booking and −10% on first booking via website for other cars. Discounts do not combine and apply automatically — you see old and new price, no code needed.
Full insurance (CASCO) and third-party liability, maintenance, seasonal tyres, support during the rental, and 300 km per day. Fuel is not included: full-to-full policy.
Renter’s liability is limited to the deposit amount: if repairs cost more, insurance covers the difference. Insurance is void if driving under influence, handing car to third parties, or contract breach.
Call us right away: for accidents and breakdowns we are available 24/7. We arrange police, insurance, and a tow truck, and provide a replacement car of the same class if needed.
300 km per day total for the rental period. Over limit — $0.15 per km for economy and comfort, $0.25 for business and SUV, $0.5 for premium. Unlimited mileage — from $40 per rental depending on class.
Yes, for transfers, business trips, and events. Price depends on route and time; see the “Car rental with driver” page.
Yes, free of charge. The second driver is added to the contract and must meet the same age and experience requirements.
Yes, except occupied territories and combat zones. For certain regions, the manager may ask you to inform them of your route.
Within Kyiv we deliver free of charge to your address, the railway station or our office at Kharkivske Hwy 188. Brovary, Irpin, Bucha, Boryspil and Bila Tserkva are free as well. Other cities of Ukraine — $0.5 per km from Kyiv one way, minimum $50. Handover outside 10:00–19:00 — $30.
Child seat and second driver — free. Paid options: unlimited mileage, cross-border travel, delivery to another city, delivery outside schedule. All chosen at booking.
Refuelling — $2 per litre, heavy soiling — $30, interior dry cleaning or smoking — $100, exceeding mileage limit per class tariff, traffic fines plus $10 service fee. Each deduction confirmed by report and photo.
Up to 1 hour — no extra charge. Longer — notify manager: we will extend rental at your rate, each next day counts as additional.
The renter during the rental period. We send a copy of the fine via messenger; a $10 service fee applies per fine.